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Partnership, transparency, service & professionalism

Real-time alarts

An integrated solution that provides real-time identification & notifications via email, WhatsApp, Telegram and other platforms, including app.

Monitoring and tracking of objects

Along with smart alert systems, observers and data analysts continuously monitor areas and/or activities, collect information and identify potential incidents in advance.

ביצוע בקורות איכות 

ליווי ופיקוח עליון על אופן ביצוע תהליכי עבודה בהתאם להנחיות גורמים מנחים.

יכולת דווח על חריגים בזמן אמת ויצירת דוחות עומק. 

פיקוח ובקרה בזמן אמת על מתחמים בעלי רמת רגישות או סיכון גבוהים.

Monitoring Room
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Data analysis and management tools

Dashboards and reports for trend analysis, anomaly detection, and predictive modeling with advanced data visualization tools.

Customization and integration

Options for creating custom algorithms and workflows, access to an API library, and integration with third-party tools and systems.

Smart Data Base

ניתוח ותרגום מידע חזותי אוטומטי לדוחות איסוף מידע.

Teamwork

We put the personal touch and professionalism to the extreme in everything we do.

Maintaining quality and professionalism by

  • Create a new customer- established after completing a risk assessment, site procedure file and certifying a dedicated team.

  • Maintaining regular inspections of our teams to ensure their proficiency with work procedures, ongoing management, and emergency situations.

  • Sterile viewing space - no personal electronic equipment is permitted in the work area.

  • Each team member takes a break/refreshment every 40 minutes.

  • Setting a limit on the number of screens and cameras per member, in accordance with the nature of the mission, equipment and risk.

  • A short management line that takes direct command of any unusual event, in order to maintain proper functional continuity.

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As a concept each team is responsible for a limited number of clients, depending on the nature and scope of the tasks, a method that allows for the development of professional intimacy between the client and our team. and in the long term, the expansion of the company will not affect the quality of service.

Our goal is to minimize employee turnover and reduce movement between teams or sites. All of this is to establish personal familiarity between the client and our team as well as develop a deep level of knowledge and mastery of our team with the tasks.

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Service center location

Choosing Eastern Europe as the OCS location was contributed by four significant factors -

  • Business continuity / survival which is an emergency plan aimed at protecting our customers, which is why we chose Eastern Europe as our first destination, followed by Central Europe and the USA.

  • Professional, high-quality & stable workforce.

  • Strong and stable communications infrastructure.

  • Affordable cost for both the customer and us.

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